In: Customer service

Customer Loyalty

Customer Loyalty – What You Need to Know

It is a well-known fact that customers can go where ever they want to purchase goods and services. Where does customer loyalty come from then, and how does a business grow a loyal customer base? When a business provides a customer a good experience, that is the beginning of creating customer loyalty. We’ll dive into the many things a business can do to cultivate loyal customers and shine a light on the impact it can have on a company's success.

Customer Service: Why Following Up Is So Important

Many businesses worry about drawing their customers in, but they sometimes don’t think about what happens to those customers after they’ve...

The Importance of Retaining Your Existing Customers

When we talk about sales and marketing campaigns, we are often focused on how we can bring in new customers and...


3 Great Customer Loyalty Program Ideas for Your Business

Has your business been rewarding your customers? Offering a customer loyalty program as part of your marketing efforts is a great...