In: Customer service

Customer Service: Why Following Up Is So Important

Many businesses worry about drawing their customers in, but they sometimes don’t think about what happens to those customers after they’ve...

The Importance of Retaining Your Existing Customers

When we talk about sales and marketing campaigns, we are often focused on how we can bring in new customers and...

customer-loyalty-program

3 Great Customer Loyalty Program Ideas for Your Business

Has your business been rewarding your customers? Offering a customer loyalty program as part of your marketing efforts is a great...

online-reputation-management

How to Maintain a Good Online Reputation for Your Company

You might not think maintaining a good online reputation should be at the top of your to-do list, but it’s guaranteed...